Blackalicous T-shirt
- Retail fit
- Tear-away label
- Side seamed
- Shoulder taping
Return and Refund Policy
Effective Date: January 1, 2025
At Can You Relate, LLC, we strive to ensure your satisfaction with our garments and personalized products. Please review our refund and return policy below.
1. Eligibility for Returns
- Items must be returned within 30 days from the date of purchase.
- Products must be in their original condition, unused, unwashed, and with all original tags and packaging intact.
- Personalized or custom-made items are not eligible for return or refund, except in cases of manufacturing defects or errors made by Can You Relate, LLC.
2. Non-Returnable Items
The following items are non-returnable:
- Customized or personalized products.
- Sale or clearance items.
- Gift cards
3. Return Process
- To initiate a return, contact us at canyourelatesav@yahoo.com with your order number and reason for the return.
- Once your return request is approved, we will provide instructions on how to send the item back.
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item, defect).
4. Refund Policy
- Refunds will be processed to the original payment method within 7–10 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable, except in cases where the return is due to our error.
- If the item is found to be ineligible for a refund (e.g., damaged, used, or outside the return window), we will notify you via email.
5. Exchanges
- Exchanges are allowed for non-customized items if the requested size or item is available.
- To request an exchange, follow the return process outlined above and specify the desired replacement item.
6. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within [Insert Timeframe, e.g., 7 days] of receiving your order.
- Provide photos of the damage or defect and your order number for prompt assistance.
7. Changes to This Policy
- Can You Relate, LLC reserves the right to modify this policy at any time.
- Updates will be effective immediately upon posting to our website at www.canyourelatesav.com.
8. Contact Information
For any questions or concerns about our Refund and Return Policy, please reach out to us:
- Email: canyourelatesav@yahoo.com
- Phone: (912)656-8484
- Address: 13330 Coffee Bluff Road, Savannah, GA 31419
$25.00Price
Color